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Ticketing And Reservation System For Observation Decks

TicketingHub offers a cloud-based ticketing and reservation system, specifically designed for Observation Deck Tour Operators. This integrated platform streamlines the ticketing process, from online reservations to offline sales, ensuring efficient management and enhanced guest flow control.

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Maximize Tour Bookings for Observation Decks

We offer advanced features in our ticketing and reservation system that enhance the entire customer experience and support backend management specifically for observation deck operators in the leisure and travel industry.

booking widget, checkout features
Make it easier to book observation decks online.  

Simplify Online Bookings and Payments for Observation Decks

  • Enhance online bookings for observation decks with a widget designed specifically for your unique brand.
  • Easily integrate our ticketing and reservation system into your CMS - ideal for your homepage or dedicated booking pages for observation decks, ensuring seamless integration with any website builder.
  • Increase conversion rates for observation deck tours with an efficient 5-step booking process.
  • Offer multiple currencies and payment tools, catering to a global audience visiting observation decks.
portal de acceso para distribuidores
Provide observation deck resellers with a login portal.

Grow Sales for Observation Decks through Distribution Channels

  • Reach out to more potential guests interested in observation decks with affiliate links.
  • Arm resellers with a white-labeled widget and login portal for observation decks, facilitating effortless channel management.
  • Expand your visibility by featuring available tour slots on prominent OTAs and sales channels such as Get Your Guide, TripAdvisor, Klook, and Airbnb Experiences, specifically for observation deck tours.
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TRABAJAR MÁS, NO MÁS

Simplificar la gestión de reservas

For observation deck operators seeking efficiency, our specialized online booking system offers tailored solutions. Specifically designed for travel agents and operators in the observation deck industry, our software significantly reduces customer inquiries and backend inefficiencies by up to 80%.

información al cliente
Keep customer information centralized in our observation deck ticketing system.

Save Time on Phone Calls for Observation Deck Bookings

  • Observation deck visitors can independently reschedule, cancel, or modify their bookings using our intuitive magic link.  
  • Automate customer feedback for your observation deck using our messaging tool, ensuring guests are well-prepared and eager for their visit.
  • Ensure genuine reservations for your observation deck by validating traveler emails during the reservation process.
recordatorios de pago incompletos
Follow up with guests who leave their observation deck bookings halfway.

More Tools to Sell Smarter on Observation Decks

  • Retain potential customers for your observation deck using our abandoned cart reminders; we send follow-up emails to enthusiasts who halt their booking process.
  • Utilize a waiting list for fully booked observation deck tours, ensuring no missed opportunities.
  • Bolster your digital footprint in the observation deck sector by auto-generating customer feedback requests post-visit.
funciones del salpicadero
Manage your observation deck team in real-time, anywhere, on a centralized cloud-based platform.

Manage Bookings on the Go for Observation Decks

  • Seamlessly adjust observation deck availability across different booking platforms.
  • Stay on top of your observation deck bookings with up-to-the-minute data hosted on our cloud platform (as long as you have an internet connection).
  • Monitor real-time availability for your observation deck across all platforms, ensuring you're always informed.
crm integration
Seamlessly integrate CRM into your observation deck.

Personalize Experiences on Your Observation Deck

  • Give recurring guests to your observation deck a more personal experience.
  • Empower guests with a simplified booking management process for your observation deck, cutting down on wait times and phone calls.
  • Encourage post-visit travel experiences by asking observation deck visitors to share their reviews.
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Cubiertas de observación

Características de Ticketinghub

  • Calendario de disponibilidad
  • Multi-moneda
  • Exportación de datos
  • Informes detallados
  • Gestión de equipos
  • Notificaciones de rendimiento
  • Transmisión de mensajes
  • Buzón de entrada central
  • Relaciones con el cliente
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Historia de éxito

City Tours Belfast: Soaring to New Heights with TicketingHub

City Tours Belfast faced a challenging market, especially during the pandemic. Their previous online booking system limited growth, prompting a switch to TicketingHub's innovative platform. This move resulted in a staggering 400% increase in sales and a 70% rise in guest numbers. TicketingHub's features like real-time pricing, inventory management, financial tracking, and a user-friendly mobile app transformed their operations. The platform's ability to handle multi-location sales and provide a streamlined 5-step checkout process significantly boosted its market reach and customer satisfaction
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FALLAS EL 100% DE LOS TIROS QUE NO HACES

TRABAJAR CON LOS MEJORES

Designed specifically for observation deck companies, our online booking services platform simplifies the entire customer journey - leading to more customer retention and fewer admin inefficiencies for observation decks.

Optimize Ticket Booking Management for Observation Decks

Our ticketing and reservation system for outdoor observation decks elevates ticket booking to an unprecedented level of efficiency, managing both online and walk-in reservations easily. Our cloud-based solution lets you effortlessly handle any observation deck visit, from quick city views to extended sky-high experiences. Enhance customer experiences with early-bird promotions and streamline bookings for observation decks too.

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Podemos dar servicio a cualquier cosa, desde un pequeño espectáculo cómico, pasando por visitas gastronómicas mundiales, hasta el London Eye.

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Streamlined Inventory Management for Observation Decks

Our ticketing and reservation system simplifies management for observation decks by enabling easy creation of deck tours, personalization of ticket types, managing reservations, using tickets, and launching promotions effortlessly. This is a solution that increases sales and fosters customer loyalty for observation decks.

Harness the Power of Data and Analytics for Observation Decks

Our software provides vital analytics to refine your observation deck operations. Track sales, customer trends, and gain integrated insights with tools like Google Search Console, Google Analytics, and Facebook Pixel. Use this data to pinpoint peak times for observation decks and optimize for increased bookings and revenue.

Sync Online and In-Person Sales for Observation Decks

Our POS system aligns in-person and online sales for observation decks, providing a real-time view of your entire attraction and operation on one platform. It supports various payment methods, ensures a quick checkout for walk-ins on observation decks, and integrates seamlessly with your digital bookings for streamlined financial and inventory management.

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Encuentra más consejos de expertos en el blog de TicketingHub:

cómo crear un sitio web de reservas
how to write a booking confirmation email
using spreadsheets for resource planning

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Preguntas frecuentes

What Does a Ticketing and Reservation System Do for Iconic Observation Decks?

A specialized ticketing and reservation system for observation decks, such as those at iconic locations like the Empire State Building, revolutionizes the visitor experience. It streamlines the admission and ticketing process and manages guest flow efficiently, offering features like timed entry and priority elevator access. This leads to reduced wait times, a more organized visit, and an overall enhanced experience for guests.

In Rockefeller Center, what role does automation play in managing observation decks?

Automated systems, including advanced LED devices and seamless automated integration, are crucial in the modern management of observation decks like Rockefeller Center. They aid in efficient crowd management, enhance safety protocols, and provide real-time updates for guests and staff. This technology ensures smooth operation, even during peak visitor hours, enhancing safety and enjoyment of the experience.

What's the importance of browser-based administration?

Browser-based administration is critical for observation deck operation. It offers flexibility and convenience to management personnel, allowing them to oversee ticket sales, guest flow, and event management remotely. This capability is essential for real-time decision-making and ensures operational continuity, regardless of physical location.

What can observation decks do to prepare for poor weather?

Observation decks can effectively manage poor weather conditions by incorporating flexible ticketing options into their reservation system. This includes offering rescheduling for different dates and communicating future weather-related updates proactively. Forward planning ensures guest satisfaction and maintains operational efficiency during bad weather.

In an online booking system for observation decks, what features should it include?

An effective online booking system for observation decks should offer a user-friendly interface with features like real-time ticket availability, diverse time and date slot selections, and straightforward online access to ticket purchases. It should cater to various customer needs, including options for standard, night, and special event admissions, enhancing the overall booking experience.

What can observation decks in cities like New York do to improve their ticketing system?  

Observation decks in vibrant cities like New York can enhance their ticketing process by embracing a multifaceted approach. This includes offering a mix of online and street-level ticketing options, efficiently managing sales capacity, and catering to the diverse needs of both local and international visitors. Emphasizing convenience and accessibility in the ticketing process can significantly boost visitor numbers and satisfaction.

What Are the Best Practices for Cashier Management on Observation Decks?

Effective cashier management on observation decks involves integrating advanced cashier systems that seamlessly connect with the overall ticketing infrastructure. Providing a variety of payment options and ensuring quick, accurate transactions are key to minimizing queues and enhancing the guest experience. Training staff in customer service and efficient cash flow and transaction handling is also crucial for maintaining high service standards.

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TicketingHub ha transformado más de 50 empresas. Los operadores confían y adoran TicketingHub.

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4.9

de más de 30 opiniones en Capterra

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4.8
Facilidad de uso
5.0
Atención al cliente
4.8
Características
4.9
Relación calidad-precio

Simplificar y agilizar el proceso de venta de entradas desde la parte delantera y trasera.

Hemos suprimido los registros en papel, los comprobantes en papel y los kilómetros de combustible por tener que entregar comprobantes en papel. Rep y su equipo trabajaron sin descanso para implantar el sistema en nuestro sitio web.

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Rob C.

Vinos y licores

Genial, flexible y con un gran apoyo por parte del equipo.

Dirijo una empresa de visitas guiadas gratuitas y me ayudan a hacer reservas en línea a través de nuestro sitio web. El sistema es muy flexible y el equipo me ayudó a personalizarlo para que se adaptara exactamente a mis necesidades. Gran ayuda del equipo. Estoy muy contento con ellos.

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Daniel B.

Hospitalidad

Orientación al cliente!

En primer lugar, el equipo de servicio al cliente de TicketingHub es magnífico, siempre disponible para ayudar y el lema: ¡no hay duda de que es demasiado tonto! El software en sí es genial, muy intuitivo, con una interfaz simple pero efectiva que nos permite vender nuestros productos, hacer algunas ventas, conectarnos a través de API con nuestros proveedores preferidos y utilizar varios procesadores de pago también.

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Alex P.

Ocio, viajes y turismo

Duplique la venta de entradas en una semana. Pague solo por las reservas procesadas.

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Los operadores confían y aman TicketingHub

Retroalimentación del sitio web de Capterra

Absolutamente genial

Este sistema de tickets es muy versátil y te permitirá hacer casi cualquier cosa que se te ocurra. Tienen un servicio de atención al cliente excepcional y parece que conocen a sus clientes por su nombre, así que si tienes algún problema sólo tienes que llamarles y te lo solucionarán.
Lucas E
25 de junio de 2019

Genial, flexible y con un gran apoyo por parte del equipo.

El sistema es muy flexible, y el equipo me ayudó con algunas personalizaciones para que se ajuste exactamente a mis necesidades. Gran ayuda del equipo. Estoy súper contento con ellos.
Daniel B
1 de octubre de 2019

Uno de los mejores sistemas para las necesidades de mi empresa.

En general ha sido una herramienta y un sistema invaluable para mi negocio, ayudándonos a crecer y expandirnos. Llevamos varios años utilizando Ticketinghub porque su sistema se adapta perfectamente a nuestras necesidades de venta de entradas a nivel mundial.
Oliver M
20 de junio de 2019

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